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Expekt bookmaker review

Background

expekt was founded in 1999 and holds a sports betting license in Gibraltar. They employ over 150 people and have around 1.8 million registered customers. They offer the full gaming experience with bingo, games, poker, live and standard casinos and of course the sports book. The site is available in 23 languages with a focus on Scandinavia, reflecting their Swedish origins.

In 2009 they were bought by the French group Mangas Gaming for a reported 125m EUR and now fall under the BetClic Everest Group alongside BetClic, Bet-at-home and Everest Poker.

expekt was founded in 1999 and holds a sports betting license in Gibraltar. They employ over 150 people and have around 1.8 million registered customers. They offer the full gaming experience with bingo, games, poker, live and standard casinos and of course the sports book. The site is available in 23 languages with a focus on Scandinavia, reflecting their Swedish origins.

In 2009 they were bought by the French group Mangas Gaming for a reported 125m EUR and now fall under the BetClic Everest Group alongside BetClic, Bet-at-home and Everest Poker.

Expekt Odds and Markets

expekt do not offer the widest range of markets and at the time of writing had 2232 available. Of those, more than half were on football (soccer) which shows the main focus of the company.

They cover plenty of different leagues, although the range of markets on each match is not as good as you will find elsewhere, with no player markets (for example, first goalscorer) available. As you would expect there are similarities with their partner companies, namely the absence of horseracing, the focus on football and the decent coverage of Scandinavian/Eastern European sports. Ice hockey especially is well covered, with over a quarter of all markets offered on the sport.

The bookmaker seems to have tightened up their odds and where a few years ago they were marginally above average, on the whole they seem slightly below par now. We checked several markets in different sports and it was very rare to find them with the best odds and they appear to run a very cautious book.

Expekt Bonus Offers

At present they offer a sign-up bonus of 50% up to a maximum of 50 GBP. The deposit must be wagered once at minimum odds of 2.00 (evens) before the bonus is added and then the bonus has to bet through four times at the same minimum before a withdrawal is permitted. You have 60 days to complete the wagering. In addition they usually run a monthly competition with various sporting or cash prizes on offer.

They also offer bonuses for casino and poker fans, with 200 EUR and 2000 USD on offer respectively, which are reasonably generous.

In-Play and Mobile Betting

The in-play betting has its own separate area, accessible from the home page. This is increasingly the norm and avoids confusion about whether an event has started or not. They cover a decent range of sports including football, ice hockey, handball and tennis with a fair array of markets on each event. The console itself is neat enough and overall the speed, stats on offer and simplicity make it better than some rivals.

Sadly, the same cannot be said about mobile betting. There is no app available and therefore no dedicated mobile bonus. Customer services did say this was something that would be coming soon so watch this space!

Customer Service

Telephone: N/a
Email: support@expekt.com
Address: Suite 7.3.1, Europort, Europort Road, Gibraltar
Other contact methods: Live chat, online form

Customer service is an area that expect could and should definitely improve. Whilst they offer a decent FAQ section and live chat in five languages that is answered immediately by helpful and friendly staff, they have some major problems. First, there is no option to phone them. Second, there is no support between midnight and 8am (UK time). We like the fact that you can email your live chat transcript but in this day and age the lack of 24/7 customer service is a big, and surprising, negative.

Conclusion

Overall expekt is a bookmaker that is possibly worth joining but would come with certain warnings. If you want a bookie for the horses or dogs this is clearly not the one for you. Nor do they offer much in the way of traditional "UK" sports, football aside.

However, as a pan-European bookmaker they are a solid enough choice with excellent coverage of most European football leagues, often down to the second or third tiers in several countries.

At present the free bet offer is another plus, with a maximum bonus of 50 GBP (57 EUR) and reasonable wagering requirements. However, this often changes so check when you sign up.

The website is perfectly functional with a nice clean feel and good stats, scores and results sections. In summary, expekt are not complete rubbish, but improved odds, markets and customer service hours would make them a good deal better.

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