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BetVictor bookmaker review

Background

Victor Chandler, or VC Bet, or, as they now seem to be calling themselves, "Bet Victor with Victor Chandler", have been around a long time. In 1924 Victor's grandfather opened Walthamstow Greyhound Stadium and in 1946 Victor Senior (William's son and the current Victor's father) created the company as we now know it.

The Victor now at the helm took over in 1975 and was in some ways a visionary, being at the forefront of the move to online gaming and offshore betting. The company relocated to Gibraltar in 1999 for tax reasons, prompting the UK to abandon tax on winning bets two years later.

Known as the "Gentleman Bookmaker" the current proprietor is one of the richest individuals in the UK. The company goes from strength to strength, being one of the biggest private employers in Gibraltar and expanding into the casino, poker and games markets. They now have a turnover in excess of one billion pounds.

Victor Chandler, or VC Bet, or, as they now seem to be calling themselves, "Bet Victor with Victor Chandler", have been around a long time. In 1924 Victor's grandfather opened Walthamstow Greyhound Stadium and in 1946 Victor Senior (William's son and the current Victor's father) created the company as we now know it.

The Victor now at the helm took over in 1975 and was in some ways a visionary, being at the forefront of the move to online gaming and offshore betting. The company relocated to Gibraltar in 1999 for tax reasons, prompting the UK to abandon tax on winning bets two years later.

Known as the "Gentleman Bookmaker" the current proprietor is one of the richest individuals in the UK. The company goes from strength to strength, being one of the biggest private employers in Gibraltar and expanding into the casino, poker and games markets. They now have a turnover in excess of one billion pounds.

BetVictor Odds and Markets

As you would expect from a giant with turnover in the billions, Victor Chandler (VC) offer a good range of betting options for punters. They cover a fine assortment of sports, although in some of the less popular (in the UK) ones, like baseball or skiing, the number of markets is quite limited.

As with many of the firms that have progressed from UK retail origins, the primary focus is football and horse racing. The football coverage is pretty much as good as anywhere and the same is true of the racing. They don't have as many player and goals markets as some of their rivals do for football so the average number of bets available on most matches is around 50. They are also strong on the Asian handicap markets, tennis and greyhounds.

Their odds are also a strong point - in the same areas for which they offer plenty of markets. The Asian handicaps are calculated with a very low margin and on bigger football and horse racing events you may find Victor prepared to take a stance and offer market-leading odds.

BetVictor Bonus Offers

VC offer a free bet of 25 GBP, based on a 100% match of your first settled bet. Minimum odds of evens (2.00) apply and winnings from the free bet can only be withdrawn once a further 100 GBP has been wagered. The free bet is normally credited within 48 hours, the stake is not returned and it is valid for 30 days.

There are also plenty of bonuses available in the casino, poker room and games suites of the site. In addition, VC are rather good when it comes to ongoing promotions in the sports book. At any one time they will have several offers going, recent favourites include darts losers being paid as winners if they have a 170 checkout at any point, money back on large accumulators if just one match lets you down, various cashback offers on cricket and tennis and best odds guaranteed on some football accumulators and all UK and Irish races. There are also other racing specials from time to time.

In-Play and Mobile Betting

Both the live betting and mobile options have their own place on the main menu header. The in-play console is excellent, very easy to use with a good range of events and markets and good support stats and information.

Similarly, the mobile betting option is very user friendly and is available for the sports book and casino and also permits live steaming of all UK and Irish horse races. It is accessed by going to betvictor.com on your phone or using the online QR code and is compatible with all internet-enabled phones.

Customer Service

Telephone: (from the UK) 08000 612 809 or (international) +350 2000 6700
Email: help@betvictor.com
Address: 50 Leanse Place, Town Range, Gibraltar
Other contact methods: Live chat, online form

Victor Chandler offer excellent customer service by most of the methods you could wish to contact them. Rarely did we have to wait, whether using the live chat, which is clearly accessible from most pages or by telephone or email.

There is also an excellent "Help Centre" with no end of FAQs and information. All three out of four agents we had dealings with answered the queries quickly and were friendly. On one occasion the representative had to check the exact details of the free bet offer but was polite and gave the correct details after around five minutes. One slight issue is that the live chat facility is sometimes a little slow to load but all in all, it is very good.

Conclusion

VC are an excellent operation with top marks in several areas, namely the ongoing promotions, the coverage of football and racing and the overall usability of the website. The in-play console and mobile options, odds and customer services all score very highly as well, making VC serious competition for the biggest and best companies out there.

Like the top companies they offer the full gaming suite, including a live casino and a financial markets area. The fact that they are not overly quick to limit winning punters and are happy to accept large bets are further positives.

The only real downsides are the slightly convoluted nature of the free bet, the fact that the site is only available in English, Greek and German and the slightly UK-centric nature of the markets.

However, these are minor gripes (provided you speak English, German or Greek!) and overall VC get the thumbs up.

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