
Gibraltar
Background
One of a number of British bookmakers who decamped to Gibraltar
at the end of the 20th century for their more favourable tax
policies, Stan James started life back in 1973 as a traditional
high street bookie.
Since the relocation, their brand has grown dramatically due to
heavy investment to enhance the online presence of the business.
They have put a lot of time and effort into their in-play betting
console, and also claim to have more markets in a wider range of
sports than any of their rivals (though good luck to you if you
want to count them up and compare!).
As one would expect, Stan James also offer an online casino, a
poker platform, games and bingo, all of which are accessible from
their main website.
Stan James Odds and Markets
As they claim, Stan James do offer a massive array of markets,
with a heavy focus on football, horse racing and more traditionally
'English' sports such as rugby and cricket. They do of course cover
lots of more minor sports, including Aussie rules football,
hurling, volleyball and squash, and have a decent number of novelty
markets available.
In terms of value, they just about keep pace with the market
leaders and - while far from carefree - regularly test the waters
with the best early price on particular events, and often put their
neck on the block when holding firm on a standout price on a big
money favourite, especially in horse racing.
Stan James Bonus Offers and Free Bets
On the face of it, Stan James offers one of the more generous
free bet bundles in the industry. But while some bookies go for the
straight 100% match of the first bet or deposit, the 150 GBP in
free bets on offer here is a little more complicated.
To kick it off, they will match your first bet of up to 10 GBP
with a freebie to the same value. Nice and easy. But the next free
bet is worked out to match the average of your next two bets, up to
20 GBP. A third bet is available on the same basis (to match the
average of the next three bets) up to a maximum of 30 GBP, then a
fourth up to 40 GBP and a fifth, and final, free bet of up to 50
GBP, making the 150 GBP in total. Your best must be placed at odds
of at least 1/2 (1.50), which is not too restricting.
Stan James also has plenty of regular promotions and bonuses to
keep customers interested, notably their weekly 'Happy Hour' during
which (once a week on Saturdays) they offer the 'best industry
price' on a specific horse running in a big race that day. Likely
to feature a well-fancied favourite, this could work out as a very
lucrative offer for regular racing punters. Other offers include
refunds (as free bets) on certain cricket markets, enhanced odds
accumulators and various welcome bonuses in the casino and poker
suites.
In-Play and Mobile Betting
The bookie has an excellent in-play console that also
incorporates live streaming of many events. The live events are
well presented and there are a decent number of markets available
on many events, especially football matches, and navigating through
the various options and information is clear and intuitive.
The mobile betting application offered by Stan James is relatively
new, but it is also very good. It is available to use on iPhones,
Androids and a host of other mobile devices. Simply enter the main
site URL on your mobile and on you go. Easy to use, plenty of
markets to bet on and it looks nice too! What's more, they also
sometimes offer improved odds exclusively to mobile customers.
Customer Service
Telephone: 08000 35 11 36 / +350 200 44 002
Email: service@stanjames.com
Address: Stan James, The Square, Marina Bay, Gibraltar
Other contact methods: Live chat
Stan James pay a lot of attention to their customer service
standards, and it shows. Not only are they available 24/7 by phone,
email or via their excellent live chat service, but the
representatives we dealt with in our research were polite,
informative and knowledgeable.
We never had to wait long for a representative to become available
on the live chat and emails were also answered in a full and prompt
manner. Top marks for this section.
Conclusion
Stan James are one of the top bookies around, and would be given
top marks if they were a tiny bit braver in their odds and
certainly if their initial free bet offer was just a straight 150
GBP 100% match of the first bet.
As it is, they are still well worth signing up to, especially for
football and racing fans, and for those looking to use their mobile
for sports betting, Stan James are up there with the best of them.
Along with their excellent customer service and well-designed
website, they certainly tick most boxes for us.


